We’re Here To Help.
Have a question about an order, product, delivery, payment, return or refund? Contact The Pet Pantry and our support team will assist with your enquiry during our regular customer service hours.
Choose The Best Way To Reach Us.
For order-related enquiries, including your order number when contacting us can help our team understand your request more quickly.
Email Support
Email us regarding orders, shipping, returns, refunds, payments or general product enquiries.
support@chalkwellpets.com →Call Us
Our customer service team is available during our regular weekday support hours.
+44 1268 566776 →Business Address
The Pet Pantry
75a Hart Rd
Benfleet SS7 3PB
United Kingdom
What Can We Help With?
Our support team can assist with questions relating to your shopping experience with The Pet Pantry.
Please provide relevant order information when your enquiry relates to an existing purchase.
The Pet Pantry In Benfleet.
The Pet Pantry has a physical business location in Benfleet, United Kingdom.
Customers can use our official website to browse products, place orders, access store policies, track purchases and contact our customer support team.
Customer Service Hours
Our support team handles customer enquiries during our regular weekday business hours.
Customer Service
Monday – Friday
9:00 AM – 5:00 PM
GMT UTC+0
Order Cut-Off Time
5:00 PM
GMT UTC+0.
Orders received after the cut-off may
begin processing on the next applicable
business day.
Help Us Understand Your Enquiry.
Including relevant information in your message can help our support team review your enquiry more efficiently.
Find Answers In Our Store Policies.
You may find the information you need in one of our dedicated customer policy pages.
Still Need Help?
Contact The Pet Pantry regarding your order, delivery, payment, return, refund or general product enquiry. Our customer support team will assist during our regular business hours.